Shipping policy

Shipping Policy

Last updated: August 9, 2026

This Shipping Policy describes how orders placed through the Avero Circuits website are produced, shipped, and delivered.

This policy applies to orders placed directly through the Avero Circuits website and shipped within the United States.

This Shipping Policy should be read together with our Terms of Service and Return & Refund Policy.

Nothing in this policy excludes, restricts, or waives any right or remedy that cannot lawfully be excluded, restricted, or waived under applicable federal, state, or local law.

1. Shipping Destinations

Avero Circuits currently ships only within the United States.

We do not currently offer international shipping.

We reserve the right to restrict shipping to addresses or locations that our fulfillment or shipping providers are unable to service.

If we are unable to fulfill an order to the address provided, we may contact you for additional information or cancel the affected order and issue any refund required by applicable law.

2. Made-to-Order Production

Avero Circuits products are made to order.

This means that products are produced specifically after an order is placed rather than being shipped from pre-existing retail inventory.

Production currently takes approximately 2.9 days on average.

This is an average production estimate, not a guaranteed production time. Actual production time may vary depending on order volume, product availability, fulfillment conditions, holidays, or other circumstances.

Production time is separate from shipping transit time.

Your total delivery time therefore consists of:

Production Time + Shipping Transit Time

3. Shipping Methods and Estimated Transit Times

The following shipping methods may be available for orders shipped within the United States:

Shipping Method Estimated Shipping Time
Standard 2–5 business days
Economy 4–8 business days

These timeframes are estimated shipping transit times after production has been completed.

They do not include the approximately 2.9-day average production time described above.

“Business days” generally means Monday through Friday, excluding applicable holidays.

Shipping methods available for a particular order may depend on the product, destination, fulfillment provider, and availability.

The applicable shipping method and shipping charge will be displayed during checkout.

4. Estimated Delivery Times

Production and shipping times are estimates unless we expressly state that a particular timeframe or delivery date is guaranteed.

For example, an order using Standard shipping would generally consist of the applicable production period followed by an estimated 2–5 business days of shipping transit time.

Actual production, shipping, and delivery times may vary.

We do not guarantee that every order will be produced or delivered within the estimated timeframes shown above unless we expressly provide a guaranteed timeframe for a particular order.

5. Order Processing and Production

After an order is submitted and payment is successfully processed, the order may be transmitted to our fulfillment provider for production.

Because products are made to order, production may begin shortly after an order is placed.

Once production has begun, we may be unable to cancel or modify the order.

If you need to request a cancellation or change, contact us as soon as possible at averocircuits@gmail.com.

Order cancellations and modifications are further governed by our Return & Refund Policy.

Nothing in this section limits any cancellation or refund right required by applicable law.

6. Shipping Delays

Occasional production or shipping delays may occur.

Delays may result from circumstances including:

  • Increased production volume;

  • Carrier delays;

  • Severe weather;

  • Transportation disruptions;

  • Holidays;

  • Fulfillment interruptions;

  • Address issues; or

  • Other circumstances affecting production or transportation.

If we become aware that we cannot ship an order within a timeframe promised to you, or within another timeframe required by applicable law, we will provide any notice, opportunity to consent to a delay, cancellation option, or refund required by applicable law.

If we determine that an order cannot be fulfilled, we may cancel the order and issue a full refund of the amounts required by applicable law.

Nothing in this policy limits rights relating to delayed or unshipped merchandise under applicable law.

7. Tracking Information

Where tracking is available, tracking information will generally be provided after your order has been prepared for shipment.

Tracking information may not become active immediately after a tracking number is created.

Additional time may be required for the shipping carrier to receive, scan, and update the package in its tracking system.

A temporary lack of tracking updates does not necessarily mean that a package is lost.

If your tracking information remains inactive for an unusually long period, please contact us at averocircuits@gmail.com.

8. Multiple Shipments

Products within the same order may occasionally be fulfilled or shipped separately.

As a result:

  • An order may arrive in multiple packages;

  • Packages may have separate tracking numbers; and

  • Packages may arrive on different dates.

Receiving only part of an order does not necessarily mean that the remaining products are missing.

Please review all available tracking information before reporting an item as missing.

9. Shipping Address Responsibility

Customers are responsible for providing complete and accurate shipping information at checkout.

Please carefully review your:

  • Recipient name;

  • Street address;

  • Apartment, suite, or unit number, where applicable;

  • City;

  • State; and

  • ZIP code

before submitting your order.

If you discover an error in your shipping information after placing an order, contact us immediately at averocircuits@gmail.com.

We cannot guarantee that shipping information can be changed after an order has entered production or fulfillment.

Except where otherwise required by applicable law, Avero Circuits is not responsible for delivery failures, delays, additional costs, or lost packages caused by incorrect or incomplete shipping information supplied by the customer.

10. Incorrect or Incomplete Addresses

If an order cannot be successfully delivered because the customer provided an incorrect or incomplete shipping address, a free replacement, reshipment, or full refund is not guaranteed.

Depending on the circumstances, we may be able to offer:

  • Reproduction or reshipment for an additional charge;

  • A partial refund; or

  • Another appropriate resolution.

If a new product must be produced or shipped because of an address error attributable to the customer, the customer may be responsible for additional production and shipping costs.

This section does not apply where the address error was caused by Avero Circuits rather than information supplied by the customer, or where another remedy is required by applicable law.

11. Unsuccessful Delivery

Delivery may be unsuccessful because of circumstances including:

  • Incorrect or incomplete shipping information;

  • Refusal of delivery;

  • Failure to collect a package where collection is required;

  • Inability of the carrier to access the delivery location; or

  • Other circumstances attributable to the recipient or delivery address.

Where unsuccessful delivery results from circumstances attributable to the customer, a free replacement or full refund is not guaranteed.

Depending on the circumstances, we may offer a replacement, reshipment, partial refund, or another appropriate resolution. Additional production or shipping charges may apply.

Where unsuccessful delivery resulted from an error attributable to Avero Circuits, our fulfillment process, or another circumstance for which we are responsible, we will evaluate the appropriate remedy under our Return & Refund Policy and applicable law.

12. Lost Packages

If your order has not been delivered and appears to be lost in transit, please contact us at averocircuits@gmail.com.

For shipments within the United States, if a package has not been delivered within 30 calendar days after shipment, please contact us promptly.

To allow us sufficient time to investigate the shipment and submit any applicable claim within our fulfillment provider's reporting deadlines, we recommend contacting us no later than 7 days after this 30-day period ends.

Before reporting a package as lost, please:

  • Verify that the shipping address associated with your order is correct;

  • Review the carrier's tracking information;

  • Check whether the package is being held for pickup; and

  • Contact the local carrier or post office where appropriate.

We may review available tracking information, shipping records, address information, carrier information, and other relevant circumstances when investigating a missing shipment.

If we determine that a shipment was lost through no fault of the customer, we will provide an appropriate resolution, which may include a replacement or refund.

The reporting timeframe described above forms part of our standard claims process and does not limit any longer period or remedy required by applicable law.

13. Packages Marked as Delivered

If tracking information shows that your package was delivered but you cannot locate it, please first:

  • Verify the shipping address associated with your order;

  • Check the stated delivery location and surrounding area;

  • Check with other members of your household;

  • Check with building management, reception, or mailroom staff where applicable;

  • Check with neighbors where appropriate; and

  • Contact the shipping carrier or local post office where appropriate.

If the package still cannot be located, contact us at averocircuits@gmail.com with your order number.

We may investigate available tracking and delivery information and request additional information where reasonably necessary.

A carrier tracking status showing successful delivery does not automatically establish eligibility for a replacement or refund.

Each claim will be evaluated based on the available information and applicable law.

Nothing in this section limits any right or remedy that cannot lawfully be waived.

14. Damaged, Defective, Misprinted, or Incorrect Products

If your order arrives damaged, defective, misprinted, or incorrect, please follow the claims procedure described in our Return & Refund Policy.

Under our standard claims process, eligible product-related issues should be reported to us at averocircuits@gmail.com within 30 days of delivery.

We may request:

  • Your order number;

  • A description of the issue;

  • Clear photographs showing the affected product;

  • Clear photographs showing the damage, defect, or printing error;

  • Photographs of the packaging where relevant; and

  • Additional reasonable evidence necessary to investigate the claim.

If multiple products with the same design are affected by the same issue, we may request a photograph or video showing all affected products together.

Damaged or defective products generally do not need to be returned unless we specifically instruct you otherwise.

Please retain the affected product and relevant packaging until your claim has been resolved.

The complete terms governing these claims are contained in our Return & Refund Policy.

15. Damage After Delivery

Damage caused during production, fulfillment, or shipping may qualify for a remedy under our Return & Refund Policy.

Damage occurring after successful delivery because of improper handling, storage, installation, framing, modification, moisture, misuse, or other circumstances occurring after delivery is generally not considered shipping damage or a manufacturing defect.

We may request reasonable evidence to evaluate the circumstances of a damage claim.

16. Orders Marked as Shipped

Once an order has been shipped, it generally cannot be canceled as an ordinary order cancellation.

Refusing delivery or intentionally failing to collect a package does not automatically create a right to a refund.

Any applicable refund, replacement, or other remedy will be determined under our Return & Refund Policy and applicable law.

Nothing in this section limits any right or remedy that cannot lawfully be waived.

17. Fulfillment and Shipping Providers

Avero Circuits may use third-party print, fulfillment, shipping, and logistics providers to manufacture and deliver orders.

The carrier and fulfillment facility used for a particular order may vary.

These providers may receive information reasonably necessary to produce, fulfill, ship, track, investigate, or resolve an order.

Your purchase is made through Avero Circuits.

The use of third-party fulfillment or shipping providers does not change the customer's rights against Avero Circuits under our policies or applicable law.

18. Unauthorized Returns

An address appearing on a package or shipping label may belong to a print provider, fulfillment provider, carrier, or other third party.

It should not be treated as an authorized Avero Circuits customer return address.

Please do not mail products back to an address shown on the package unless we specifically instruct you to do so.

Sending a product back without prior authorization does not automatically create eligibility for a refund, replacement, or exchange.

For damaged, defective, incorrect, or otherwise affected orders, contact us at averocircuits@gmail.com before attempting to return the product.

Nothing in this section limits a return right that cannot lawfully be waived.

19. Events Outside Our Reasonable Control

Production, fulfillment, and shipping may be affected by circumstances outside our reasonable control, including:

  • Severe weather;

  • Natural disasters;

  • Transportation disruptions;

  • Carrier disruptions;

  • Labor disruptions;

  • Widespread technical outages;

  • Government actions;

  • Emergencies; or

  • Similar events.

We are not responsible for delays caused solely by such circumstances to the extent permitted by applicable law.

However, such circumstances do not eliminate any notice, cancellation, refund, or other right that applicable law provides when an order is delayed or cannot be fulfilled.

20. Relationship With Other Policies

This Shipping Policy forms part of the terms governing purchases through the Avero Circuits website.

If there is a specific conflict concerning:

  • Shipping or delivery: this Shipping Policy controls;

  • Returns, refunds, replacements, cancellations, damaged or defective products, or claims: our Return & Refund Policy controls;

  • General use of the website and contractual matters: our Terms of Service controls; and

  • Personal information: our Privacy Policy controls.

Applicable law controls where it provides rights or obligations that cannot validly be modified by these policies.

21. Changes to This Shipping Policy

We may update this Shipping Policy from time to time.

The “Last updated” date at the top of this page identifies the current version.

The version applicable to an order will generally be the version made available at the time the order was placed.

We will not retroactively remove or reduce rights applicable to an existing transaction where doing so would be prohibited by applicable law.

22. Contact Us

For questions regarding shipping, tracking, delayed orders, missing packages, or delivery issues, contact:

Avero Circuits
Email: averocircuits@gmail.com

Please include your order number and a description of the issue so that we can review your request efficiently.